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Security

Enterprise-Grade Security, Built for Luxury Retail

Your clients trust you with their identity. We protect it with regional data residency, strict tenant isolation, end-to-end encryption, and a security program aligned with SOC 2 and ISO 27001.

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Your Data, In Your Region

Every tenant is pinned to a single data region — Tokyo, Ireland, or N. Virginia. All operational and analytics data stays in that region for the lifetime of your contract.

Client contact identifiers are stored as one-way hashes, all data is encrypted in transit (TLS 1.2+) and at rest, and every change is captured in an audit trail you can export.

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Enterprise-Grade Security Solutions

Security designed for maisons: regional data residency, strict tenant isolation, and a transparent compliance program.

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Encryption and Data Protection

All traffic requires TLS 1.2 or higher and every data store is encrypted at rest. Sensitive client identifiers are one-way hashed, so contacts can be matched without storing plaintext personal data.

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Regulatory Compliance

Built to support GDPR (EU) and APPI (Japan), with data processing agreements available on request. SOC 2 and ISO 27001 certifications are underway, backed by continuous controls monitoring and annual penetration tests.

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AI With Guardrails

AI features run under enterprise agreements: your data is never used to train third-party models, sensitive fields are redacted before reaching any model, and AI can be disabled per tenant.

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